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We have some exciting news: The Pharos Community is migrating to a new hosting platform which we are planning to launch this summer!
This change will afford us an opportunity to evaluate how information is delivered to you as a community member and make improvements to simplify and consolidate the experience. For example, two changes you can expect to see:
- Our Service Portal and Community Portal logins will now be the same (no keeping track of two sets of credentials!)
- The Knowledge Base, Documentation and Service Portal will now be integrated together for a better experience.
We will post additional updates as we get closer to launch!
Also, if you’d like to be part of our beta test team, please contact firstname.lastname@example.org.
Your Pharos Community Team
Had a question from a staff member that I wasn't quite sure how to answer:
"I've been meaning to ask this for ages... is there any way to increase the refresh rate on the Samsung screen attached to our Pharos queue station so it updates more frequently? People use the queue station really regularly here, and it usually takes about 30 seconds for their reservation to show up on the screen, which is very confusing for most people. If this is a setting we can adjust on our own, let me know and I'll give it a go."
I'm not aware of a way, but perhaps I'm missing something?
Thanks for any help,