AnsweredAssumed Answered

Sudden logoff: How to investigate?

Question asked by Steven Owley on Jun 4, 2019
Latest reply on Jun 12, 2019 by Justin Schulman

Thanks if you can help!

I have a trouble ticket indicating that one of our stations with the Reservation component is unexpectedly and suddenly logging off.  The session duration info disappears right away, so we cannot tell if the PC is happening randomly or at the top of a time extension interval.  What information sources are available to me (in the Admin or Reports modules, maybe?) that I might be able to use to find out more about this behavior?

 

Steve

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