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Xerox AltaLink C8030 and USB Barcode Scanner

Question asked by moey on Jun 3, 2019
Latest reply on Aug 13, 2019 by Jeff Geller

I am having issues with our (new) Xerox AltaLink C8030 and our USB barcode scanner (Zebra Miniscan 1207).  It is failing to pass the barcode through via scan.  Connecting a USB keyboard to the copier works fine for input of account number.


Anyone else running into issues?  Testing the barcode scanner directly to a desktop, it inputs the account number read from the barcode without issue.


Running the Xerox iMFP version 2.7.10