We are having issues installing version 1.5.8 on our Ricoh copiers. When we try to install this version, the installer generates an Error 0 when you try and install it to the Ricoh copiers. I am able to install 1.5.4; however, I would like a version that takes advantage of the Smart Operations Panel interface and does not run in legacy mode as this will offer a far better user experience for people that need to type in their username and password. I was told that Pharos would send me version 1.5.7 to see if this works as it supports the Smart Operations Panel. So far, I have not received a link to this.
So we are on the same page, I tried installing the 1.5.8 version with no credentials; however, this version allows you to enter a Username and Password. Due to this, I set an Admin password and entered the credentials and I am able to connect to the copier; however, after attempting to install the IMFP software I receive the Error 0.
Please either let me know if there is something different that needs to be done for version 1.5.8 or let me know where I can download 1.5.7.