I am trying to troubleshoot why a user is unable to print from Uniprint with the error "Jobs disallowed by Uniprint". I want to look at the logs so I can get some kind of clue as to why this is happening but I'm struggling to find where these logs are. Any advice on this would be helpful
Thanks!
Mike
Mike,
There are full details for setting the Pharos logging in the Pharos help chm. By default the Logging service is installed with most of the Pharos services. Run the log setter tool from Start Menu >Programs>Pharos and click apply. The logs will then appear on the server in the following folder c:\Users\All Users\Pharos Logs. Look for the one with the PrintService prefix.
That should get you going
Best regards
Nic