Is there an option to gather a report showing the instances (or frequency, locations, etc.) where "Free Print" jobs occur due to an error with printing the job previously?
Sometimes an error may occur at the after a print job has been released, resulting in the user seeing an option to "Free Print" re-release their print job. I'd like to be able to get a report of these instances, with the hope of being able to get a better picture of where and when this happens and the frequency (thus possibly finding issues I can resolve).
I don't see that kind of reporting anywhere in Pharos Reports, no option to see these listed in Pharos Administrator/Alerts, no option to filter for them in Queued Jobs or Printed Jobs. I do not see them listed in any Transactions reports, and not listed in the Deleted/Purged Jobs.
- Paul L.