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Error when trying to insert Cost Center in Pharos Administrator

Question asked by Malik Hawkins on May 24, 2018
Latest reply on Jun 1, 2018 by Malik Hawkins

Trying to add a Cost Center entry in Pharos Administrator, which I have done before in the past.  Cost Center is basically account number with notation as to whose account it belongs to.  For some reason, I keep getting an error stating "Cannot insert explicit value for identity column in table 'cost_centers' when IDENTITY_INSERT is set to OFF."  Seems like a programming issue, but not sure why it would say this when I did this in the past.  No programming involved, just click "Insert Cost Center" and put in information, then say ok.  I am sure it is something really simple, but wondered if anyone knew what the problem was before I contacted Pharos support.  Any help is greatly appreciated.