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HP iMFP Installation Error

Question asked by Troy Brady on May 21, 2018
Latest reply on May 24, 2018 by tcampbell@pharos.com

I am trying to install the HP iMFP FutureSmart version 4.5.1.0 on a new HP LaserJet M681.  As it goes through the installation I am getting the error "Unable to configure the FutureSmart Device at 10.2.x.x  Troubleshooting Tips"  1. Ensure the Device IP Address is pointing at a FutureSmart Device."  Does anyone know how to resolve this issue?

 

Thank youCapture.JPG

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