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Secure Print Queue with multiple Manufacturer printers

Question asked by Tim Rhoades on Apr 11, 2018
Latest reply on Apr 12, 2018 by Tim Rhoades

Can you create one secure print queue on a 2012 server for HP printers and Canon printers that have the PS200 device on them ? We currently have BPES 5.2 service pack 2.0 for our solution.

We currently have the following : Secure Print Queue - only HP printers and a Canon Secure Print Queue for Canon devices on the 2012 Collector. For this, we ran into multiple driver conflictions causing end users to pick the Secure Print queue and swiping badge on Canon printer. It printed a bunch of characters on the print. ( driver issue ). They picked a Canon Secure Print queue then went to the Canon printer and it worked fine. If they select the HP secure print queue and then swipe at a HP printer it works fine. Mix the two and it wont print. Only have Secure print queue for HP and Canon printers, it breaks and doesn't release the print jobs in the queue.

( Could it be another driver issue) Thoughts ?

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