Hi Pharos Community,
I am trying to figure out how to configure job attributes that will charge according to black & white or color from a single print queue. For ease of use and self service I have configured one print queue to handle both B&W and Color print jobs. The issue is the system is unable to accurately charge according to the attributes I have selected. In particular, when I send a print job from a Mac with a generic PostScript driver and set the print settings to Grayscale, the print job is charged as color. Attached is the screenshot of the particular print queue I am trying to configure to be able to correct charge B&W and Color rates for the following paper sizes:
I want this Job Cost Method to be able to charge $0.07/page to print/copy in black and white (Simplex or Duplex), regardless of paper size.
In the same print queue to charge $0.38/page to print/copy in Color (Simplex or Duplex), regardless of paper size.