AnsweredAssumed Answered

"Job disallowed by Uniprint"

Question asked by Seth Long on Dec 11, 2017
Latest reply on Feb 27, 2018 by Seth Long

We have an employee on our campus who is also a student.  Normally, we create separate student accounts in AD, but this user wanted to have the same account for both student and staff access.


We have it set up to automatically check in Active Directory nightly for accounts with the "p_students" membership, and for any new AD accounts found with this membership, a Pharos account is created.  This person has the "p_staff" membership, and due to various reasons, cannot have the "p_students" membership added to her AD account.


Therefore, I manually created her account in Pharos Administrator.  As far as I can tell, I copied all of the same settings from a standard student account onto her account. 


She is able to log into the release station, but when she tries to print a job, she gets the error "Job disallowed by Uniprint".  I've attached the screenshot of what I see in Pharos Administrator that shows this message under "Reason" for the Deleted Print.


Can anyone assist me with getting her account to work properly?  Please let me know if you need additional information.  Thank you.