2 Replies Latest reply on Oct 3, 2017 1:25 PM by Gerald Rezes

    MobilePrint list all printers

    Gerald Rezes Tracker

      Is there a way to configure MobilePrint to show the user all available mobileprint printers instead of the last used printer?   Is there a to click on the down arrow and show them all?  Searching does not seem to find the printers either.  I assume that the printers that would show are the ones that are in the Mobile Print Group.

       

      Thanks.

        • Re: MobilePrint list all printers
          Peachy Velasco Navigator

          Hi Gerald,

           

          Is there a way to configure MobilePrint to show the user all available mobileprint printers instead of the last used printer? Is there a to click on the down arrow and show them all? 

          Entering the wildcard symbol * in the search box will display all the available printers (whether or not they are part of the MobilePrint Group) in Print Center. What version of Uniprint and MobilePrint are you running?

          If you have applied SP3 or greater on Uniprint 9.0 R2, you can use the new Device Access feature, which allows administrators to control the devices a user can search for and release jobs from. For more information about this feature, please refer to https://community.pharos.com/docs/DOC-2612.

           

          Searching does not seem to find the printers either. 

          This is odd. Searching for printers using the following printer information in the text box should work.

          • Device Name
          • Description
          • Manufacturer
          • Model

           

          Thanks,

          Peachy

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