3 Replies Latest reply on Oct 2, 2017 11:25 AM by Ricky Johnson

    Pop-up box not appearing

    SEAN Petrisko Newbie

      I have one student who is able to install our Pharos client on their Windows 10 laptop, but when the student goes to print no pop-up box appear and no job appears in the Que.

      We have had the student uninstall and reinstall (and do a hard shutdown) and still not working.

       

      No other students both Windows and Mac users are having any issues.

       

      Any help would be appreciated.