AnsweredAssumed Answered

Pop-up box not appearing

Question asked by SEAN Petrisko on Sep 25, 2017
Latest reply on Oct 2, 2017 by Ricky Johnson

I have one student who is able to install our Pharos client on their Windows 10 laptop, but when the student goes to print no pop-up box appear and no job appears in the Que.

We have had the student uninstall and reinstall (and do a hard shutdown) and still not working.


No other students both Windows and Mac users are having any issues.


Any help would be appreciated.