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Quick Update: I updated to the newest release of the iMFP for HP (4.5.1) and the software is functional, but if you have more than one cost center, it shows up to provide you with the radio boxes for selection, but the names are missing from them. If you have one cost center, it displays correctly (and no issues if you have none).
So, I am now running the newest HP firmware on the device with the 4.5.1 iMFP for HP software and I am at least functioning.
I wanted to add in case others stumble across this community posting..
There is a note in the Release Notes PDF that comes with our HP iMFP version 4.5.1.
Known Issues in This Release
• When the solution is deployed to a FutureAmart 4 device using Web Jetadmin, Print Release is not secured by the Pharos authentication agent. For this release, an administrator will have to manually configure Print Release security using the Access Control page of the embedded web server.
• Cost Centers are not displayed correctly on Future Smart 4 devices. For this reason, Uniprint has been removed from the list of supported solutions. If cost centers are not utilized, this release will work as expected with Uniprint.
Final Update: After working with Jeff, we were able to resolve the issue of the 45.00.xx error.
After rolling back to the latest FutureSmart 3 version and installing the latest HP for iMFP (v4.5.1), we added a new certificate to each printer.
For the server that has the HP for iMFP Server software installed, we have an SSL cert as that is also our Print Center. We looked at the certificate and determined what the Root CA was. We exported that from the server and imported that Root CA onto each printer. This removed the 45.00.xx message. We tried with just the SSL certificate, but it still failed with that one. Hope anyone else who may have this issue finds some help in this.
I just ran into this myself, and I thought it might be nice to add a bit more detail.
Customer also had their own certificate for Print Center and added the HP iMFP software.
Logon to the device worked, but we got the error 45.00.33 certificate error when clicking on Print Release button.
We went to the customer certificate being used in the IIS binding for HTTPS/443
Clicked on Certification Path and selected each of the certificates in the path and selected the Details tab, then Copy to File...
In the Certificate export wizard, saved each certificate in the chain as Base-64 encoded X.509 (.CER) and gave each a location to be saved.
Then, on the HP web page, we logged in, went to the Security tab, selected Certificate Management and then under the CA Certificates secton, loaded each of the files into the certificates store on the printer.