AnsweredAssumed Answered

Print jobs missing last page?

Question asked by Luke Papenfuss on Jun 8, 2017
Latest reply on Jun 14, 2017 by John Siegel

Hello,

 

We've had many reports that the last pages of documents are not printing, and in some cases have been able to replicate the issue, however it is very sporadic, and no specific file type is solely affected, and no single printer model.

 

We are running Pharos Administrator 9.0.8467.14...not sure if that could be part of the issue...I know we are not up to date as far as the latest version of the Pharos software goes.

 

If we haven't updated the server Pharos software, does that also mean that the Windows client packages are not the latest software? Looking at that end of things, it looks like the client software for the Windows side of things was last built in 2015...I just recently made the new Mac package...9.0.8 I believe.

 

Any thoughts or suggestions are much appreciated!

 

Luke

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