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Is there an OFFICIAL CORRECT WAY to create the Secure Release Virtual Queue?

Question asked by Rommel Pabellano on Mar 31, 2017
Latest reply on May 19, 2017 by Piotr Zarczynski

Hello

 

I had just attended a meeting where the discussion was around the initial creation of the Secure Release Virtual Queue and that it was recommended that on initial creation of the Secure Release Virtual Queue is to point it to an actual print device already installed and connected to the network.

 

The way we have been doing it for the past 3-4 years is that we create it, we configure the device settings and all of it's preferences and then we secure it.

 

Have we been doing it wrong? Is there a list of issues encountered by end users who have done the same?

 

If there is the right way to do this, is there a document available that outlines each step to completion? Is that document available for us to access?

 

THANK YOU VERY MUCH IN ADVANCE!

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