We are seeing an intermittent problem when users are attempting to login to Pharos release station and/or print documents when the external gateway does not respond.
Shouldn't the gate give an offline billing message and continue?
Is there a way to tell it to stop attempting to use the gateway. Increasing the time out simply increases the time users must wait for logon/printing.
Uniprint 9.0 on Server 2012
The bank includes the plugin adldaplogon.exe
and billing script Multiple Gateway w/CardID (attached)
Thanks for any ideas.