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How to Handle "Lost Card Code" from CSGold

Question asked by Kurt Albrecht on Mar 22, 2017
Latest reply on Mar 23, 2017 by Scott Olswold

We are using Uniprint 9.0 R2 with Mobile Print 2.1.  On the occasion that we get a non-monetary return from CSGold after we have made a balance request.

Our current response to our patrons when we get something other than a monetary value is either "$0.00" or "insufficient funds", neither of which is illuminating.

Has anyone out there got a better way to disseminate the information that we get returned from CSGold?