1 of 1 people found this helpful
The error message typically indicates that the Pharos Systems TaskMaster service does not have permission to access the Toner Saving (Opix) database. To resolve the issue, you will need to grant dbowner privilege to the logon account associated to the Pharos Systems TaskMaster service. By default, the TaskMaster service will start as Local System. If this is correct for your environment, the Analyst server's domain machine account (e.g. domain\machine$) will need to have dbowner privilege to the Toner Savings database. Alternately, you may assign dbowner privilege to a domain service account and then associate the same account to the Pharos Systems TaskMaster and Opix Coordinator services.