AnsweredAssumed Answered

Disable printer via MyPrintCenter?

Question asked by Seth Long on Jan 19, 2017
Latest reply on Jan 26, 2017 by Yadin Flammer

With our setup, students use the Pharos drivers on their laptops to submit print jobs.  They can release their print jobs via MyPrintCenter online, or by using the touch screen physically connected to the printer.  When a printer goes down/needs repairs, I can place Out of Order signs on it and disable the touch screen via Pharos Administrator, but I want to know: is there is a way to disable sending to a printer in MyPrintCenter?  There are many students who send their print jobs when not standing by the printer to see the sign, then when they go to get their documents, see that it didn't come out, and call us asking for a refund.

 

If there's a way to prevent students from sending jobs to a printer that's down in MyPrintCenter, this would help us quite a bit.

 

Thanks in advance.

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