1 Reply Latest reply on Feb 1, 2017 1:37 PM by Aaron Ging

    Scheduled Print Jobs Traceability

    Andrew Wynbissinger Tracker

      We have areas that schedule print jobs to run to a specific device. Such as transcripts and diplomas. The issue that I am running into is that the print job is created and sent to a server that applies formatting and runs the job. When this happens the job uses the servers admin account to process the job. One of the programs that is utilized in this process is formfusion. Any suggestions?

       

      Thanks,

      Andrew

        • Re: Scheduled Print Jobs Traceability
          Aaron Ging Scout

          Hi Andrew,

          Unfortunately, the Print Scout will attribute the job to the final user that submitted it, in this case the Administrator account that processes the job. Beacon does not have a way to override this behavior.  Unless there is a way to have the submitting users account run the processing job, I think we are stuck with the current limitation.

           

          Cheers,

           

          Aaron