We are seeing some issues where print jobs are being deleted before being added to Pharos. We're trying to determine what is causing this issue. Nothing in the logs seems to indicate why but one theory we have right now is that the spool file might be too large. The print job is coming in from a RIP server and is just over 3 GB in size. We can print smaller jobs to the same printer without an issue. Would anyone have any insight? If it is a file size issue, is there a way to modify the behavior to allow larger files?
Thanks in advance