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Uniprint Pharos Reports and Proctor Accounts

Question asked by Matthew Baranowski on Nov 9, 2016
Latest reply on Nov 9, 2016 by Jeff Herald

We currently have several accounts setup to proctor users print jobs in Uniprint 9.0 and do not see anyway to determine how often reprints are being done by these accounts through pharos remote version: 9.0.8467.69. We do not see any events in the transaction logs when print jobs are being reprinted. We do not see any way in pharos report tools to obtain a report show how often print jobs had been performed or by who. This presents a concern when trying to determine if these accounts are being used to often or even being used at all. Is there a future enhancement which would include reporting on role base accounts? Or is there a solution that I maybe overlooking?