AnsweredAssumed Answered

Why are Waste Saving costs included in my custom Budget Center report?

Question asked by gavin.devilliers@lexmark.co.za on Sep 14, 2016
Latest reply on Sep 15, 2016 by tcampbell@pharos.com

I have a custom report for my customer which totals up the cost for the selected period.  They use this report to cross charge the costs to their respective users.

Screen Shot 2016-09-14 at 15.12.14.png

 

If however, I look at the Transactions for the same period, I notice that the Waste Savings - Secure Release transactions are also included in the total.

 

Screen Shot 2016-09-14 at 15.12.33.png

This means the users are getting charged for pages they did not actually print.  Is there a way to exclude these costs from the Budget Center - Employee volume report?

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