1 Reply Latest reply on Sep 17, 2016 8:25 AM by Scott Olswold

    Non-spooled printing solution for departments

    David Alexander Scout

      We have a partial Pharos rollout to departments, but we are being tasked by our leadership team to come up with a non-spooled departmental printing solution.  We still have all of the requirements that are covered by Pharos (eg. secure release, accounting, reporting, printer sharing, access control, abuse prevention, student employee printing, etc.).  We have about 5,000 employees, 600-1,000 devices, and our campus is pretty spread out.  We are running Pharos for our student "pay to print" service (~30k students).

       

      I wanted to get feedback from other schools that are not using Pharos for departmental printing on what service level you are offering for departmental printing and the underlying technology.  It seems like it is possible to piece together a solution using Xerox accounting, but it would have a lot of limits and create a lot of manual labor, especially around printer sharing and reporting.

       

      Thanks,

      Dave

        • Re: Non-spooled printing solution for departments
          Scott Olswold Guide

          David,

          If you want to maintain all of your requirements, there is no 3rd party solution out there (Pharos or otherwise) that will work. We all spool a job off somewhere and hold it until the user authenticates for release. If you want to manage access, allow for department-level reporting, and "secure" release, you will be constrained to the device-centric solutions provided by the original manufacturer. This means that if you have more than one brand in your environment, you will have to manage multiple systems.

           

          Why the need to "stay away" from a spooled solution?

           

          Regards,

          Scott