we use grants for everything. and have a crapload of them, as those of you who i bored to tears in scottsdale might remember through a haze of monotony.
today, one of our student employees, whose account is constrained to one limited grant and one unlimited grant, is only seeing both choices greyed out when she goes to authenticate at our Ricoh iMFP screens. it turns out she's reached her limit on the limited grant, and so it is correctly greyed-out. but why would that render the other grant, which is unlimited, greyed-out and unavailable?