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The feature you will want to look into is called user based charging. It allows you to specific multiple price levels within a Job Cost Method.
For example, if your admin staff all belong to a Pharos user group by the same name and your Print Group is using the Default Job Cost Method, you could go to the JCM and add the Admin Staff user group and then set the pricing for that user group to $0.00 across all attributes. If memory serves, you will need to use attribute based charging if you are not already. Don't forget the change control.
You can also just search the Pharos Help file within Administrator for "user based charging" to get a more thorough explanation than I am giving on my phone.
That's great. Thanks! We were already doing user based charging. I didn't realize you could have multiple groups with different pricing.
Thanks a bunch!