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Pharos error -  cannot start user interface

Question asked by gschwartz on Mar 21, 2016
Latest reply on Apr 5, 2016 by gschwartz

Is anyone familiar with Pharos error 29100, "Cannot start user interface"?  (Running Uniprint 8.4.)  The IT dept here contacted me because they were getting weird attempts at connections through Pharos on two different occasions overnight resulting in email alerts, and on both occasions, Pharos Administrator showed a 29100 error the next day.

It says it's a Popup Server error, but that's all I can see about it.  Any insight would be greatly appreciated.

 

Thanks,

Greg

 

EDIT: Those errors may be unrelated to whatever happened overnight.  It seems we also had a bunch of those errors back in January and February.  Still not sure what causes them though.

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