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I've had similar issues with Ricoh print drivers not holding settings (not through Pharos though). One thing I've found, at least with the Ricohs, is that changing a setting in Preferences doesn't always carry over. Try going into Printer Properties > Advanced > Printing Defaults and changing the same setting there, then rebuilding the package.
Thanks very much for that! As soon as I read it, I had a flash-back to a couple years ago when I did the exact the same thing.
New package has been created, tested, and sent off to our Deployment team to get it rolled out to our public access PCs ☺ Library staff will be happy that they don’t have to keep asking for the queue to be cleared, rebooting the printers, etc, etc.
2 of 2 people found this helpful
I thought I would chime in here that Printing Defaults is the "Global" set of settings while the "Preferences.." button on the General TAB is for the current logged in user.
Always make sure that you set them both the same, not because of the way Uniprint grabs the defaults but because some drivers have a "mystical" way of putting settings in different places when you least expect it.
If what was recommended above, take a look in Pharos Administrator - Queues. Select a queue, expand Packages. Make sure "Copy Printer Settings" is set to Yes.