6 Replies Latest reply on Feb 4, 2016 12:16 PM by John Siegel

    Print Center on Mobile Browsers

    Mike Bate Scout

      Hi all,

       

      I have been testing Print Center on Uniprint 9.0 R2 over the past few days and have been very impressed with the tools overall.  We have run into an issue which appears to affect Android and Windows Mobile browsers (Chrome, IE Mobile) running the mobile format Print Center 3.0.  When users click the Activity tab link, they see the progress icon animation appear, but it takes a long time, if ever at all to see the activity list:

       

      In the meantime, the other links and options are locked up and it becomes very difficult to get back to the Job List.  We do not see this on desktop browsers, or Safari on iOS, and the Pharos Print application works without issue also.  If we choose the desktop format site option, the job list also works as expected.  Is there a known issue, or might we have an issue in our environment?

        • Re: Print Center on Mobile Browsers
          Jeff Herald Guide

          Hi Mike,

           

          I just wanted to let you know that this is a known issue with the current release.  We are working on providing a fix in a future update to Print Center.  The anticipated update to address this will be available by May 2016, or sooner, based on the current projection.  So it's not an issue in your environment.  We are sorry for any problems this has caused with the mobile web browser experience.

           

          -Jeff Herald - Pharos Systems

          Technical Product Manager - Uniprint and MobilePrint.