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Blackboard / Chrome printing issue

Question asked by David Alexander on Jan 19, 2016
Latest reply on Feb 3, 2016 by John Siegel

I wanted to know if any other schools are running into issues with students printing directly from Blackboard via the Chrome browser.

 

We see a lot of different issues when students attempt to print directly from Blackboard.  This morning, I helped students who were getting 100 blank pages instead of a lab manual.

 

This seems to be more of a desktop configuration issue (browser / drivers) and not as much a Pharos issue, but the end result is a poor printing experience.

 

I wanted to know how other schools are tackling this problem.  Do you do anything to prevent students from printing directly from Blackboard?  Are there any settings that you tweak in Chrome or the operating system to help mitigate these issues?

 

Thanks,

Dave

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