4 Replies Latest reply on Jan 12, 2016 2:24 PM by John Siegel

    Slowness & December 18, 2015 update questions

    Adam Demeter Scout

      We recently (last week) installed Pharos 9.0 R2 (9.0.8959.30 R2). There appears to be a slowness issue when a user goes to reserve a PC. By the way, we only use Pharos for SignUp (no printers). The issue occurs when the user goes to a signup station, inputs their AD account information, and then selects a computer group to reserve a station. After they click on the group, there is a 30-45 second hangup time, and sometimes the signup station ends up crashing. This appears to happen the first time the software is used in the morning, and goes away after a while. But we are still trying to determine if that is really the case. Any ideas?

       

      Also, does the update (9.0.8959.147) require all the clients to be updated also? Or is this just a server patch?

       

      Adam