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Price not changing with color type change in Print Center?

Question asked by Bill Kasper on Nov 20, 2015

I uploaded a 10-page PowerPoint slide deck to Print Center.  The deck has color in it, and it auto-reads the color on ripping and processing, correctly setting the Print Option to "Color" and charging it at the color rate in the Cost column.

 

However, when I change it to print in black and white (Print Option to "Black & White"), the cost does not adjust to what it should be, it stays at the color rate.

 

Has anyone had this happen?  Are there fixes for it?  Or workarounds?

 

We're using Print Center 1.7...

 

Thanks.

Bill

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