AnsweredAssumed Answered

Pop ups and firewalls

Question asked by Steve Yount on Nov 6, 2015
Latest reply on Jan 12, 2016 by John Siegel

We use pop ups to allow customers to print from their personal computers. Currently, they can submit a job, however if they type in a wrong password or username they do not get the error message that is returned. I know that this is not showing due to hardware firewalls, as the error message does appear if I move my computer onto the same subnet as our servers.

 

Does anyone know what ports I need to have in place and to which server components to show the error messages to a customer (and which direction - server > client, client > server, or both)? All I see about firewalls in the configuration guide under pop ups is port 515, which is open.

 

Thank you!

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