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Cannot Print PCL XL Error         

Question asked by Jason Watkins on Oct 27, 2015
Latest reply on Oct 28, 2015 by Jason Watkins



I have a printer (HP Laser Jet M401dn) set up on Pharos 9.0 through a Windows 7 Pro x64-based release station. Each time someone tries to print a job that is over a couple of pages, the following error is produced (printed).


PCL XL Error

          Subsystem: TEXT

          Error: InternalError 0x50

          File Name: cheettext.c

          Line Number: 710


We updated the firmware to it's latest release and re-created the client package with the latest drivers for that printer. I'm not really sure what else to do. HP's web-site suggests adding/removing the printer through add/remove devices, but that isn't exactly possible for Pharos-based printers. Any ideas on what else I can do?