AnsweredAssumed Answered

Pharos release station and Epson inkjet printers

Question asked by Charles Myers on Oct 14, 2015
Latest reply on Mar 15, 2018 by Yadin Flammer

I'm having a problem printing to Epson Stylus Pro 4800 and 4900 inkjet printers and I wonder if anyone has found a work around for

the situation we have...

 

For the past two years, we have been using Pharos for Macintosh to these printers, and it has worked very well.

 

The campus Pharos servers and release station were updated over the summer, and now the print quantity is not being calculated correctly,

and our release station charges for the wrong number of prints. Even though someone prints 1 copy of a photo, the Pharos

might incorrectly calculate the job as 2 copies, or 6 copies, or in one case even hundreds of copies, and it wants to charge the user for

all the copies. We tried using a generic print driver, and that did not help; also the Macs have the latest popup client.

 

Pharos support and Epson support have no solution for this, saying it is something with the PDL printer description language;

"By default, the Stylus Pro does not use ESC/P2, but rather a proprietary printer language that has some roots in ESC/P2."

 

Charles Myers

Computer Specialist

Dept. of Visual Arts

University of Maryland, Baltimore County

charles@umbc.edu

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