AnsweredAssumed Answered

My Print Center Website error on newer Apple software

Question asked by Steve Yount on Oct 2, 2015
Latest reply on Oct 18, 2015 by Gene Mayro

We found that the MobilePrint My Print Center website is not loading on Apple devices with newer software. Specifically, we have seen this with Safari and Chrome on iOS 9, and with Safari 9 on Mac OS X.


When the user tries to log into the site on one of these devices, they get the error: An error occurred while attempting to query the server.


Has anyone else seen this error?


We are running MobilePrint 2.1 and My Print Center 2.2.3.