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Hostname change?  Device scout reporting old hostname

Question asked by Bill Kasper on Sep 3, 2015
Latest reply on Sep 10, 2015 by aging

We changed out a Canon iR5065 a couple months back for a Ricoh MPC5503.  The IP address stayed the same, but the hostname changed from to  I just confirmed the latter is listed as the hostname in the IPv4 settings on the MPC5503.


I pulled my Beacon meters on the 1st, and am now seeing that the reported Hostname in the .csv is


I looked at a couple of other devices we've swapped out with the same IP (which is our practice, since it's the device changing, not the subnet or physical location), and they still hold the old hostname.


Why is this?  Is there a way to change it so the new hostname is reported?