We are using the Pharosuserlist.exe to import students every morning at 6:45 (scheduled task). This week, being the first week of the semester, we have had some issues with this process. I will list 2 of the issues below:
1) User change last name. The text file that the Pharosuserlist.exe uses to import users had the correct name list after the change, but was not updating the user in the Pharos database.
2) User name was listed as firstname.lastnameXXXX (XXXX be random numbers give to users when usernames match other usernames). The same text file, contains the correct username, but in the Pharos Administrator, it only shows firstname.lastname.
I have verified the scheduled task has run with out issue, so I am not sure what is going on. Anything I can check? Thanks in advance for the help.
Oh, and we are using Pharos 8.4 (hoping to upgrade to Pharos 9 soon.