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Monitoring Pharos connection to Blackboard TIA

Question asked by David Alexander on Jul 9, 2015

We had a problem where our Pharos server appeared to be functioning correctly, but it lost the connection to our Blackboard TIA.


Restarting our Pharos server fixed this issue, but we had to do this reactively when students told us they couldn't print.


I want to know if other schools have implemented any kind of functional monitoring of the Pharos server to check for any issues with Pharos connecting to the Blackboard TIA.