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Issue printing from Chrome to black/white printer

Question asked by David Alexander on Jun 30, 2015
Latest reply on Jul 17, 2015 by Mark Elmore

We recently rolled out Pharos with PS200 print release stations, and we are running into an issue printing from the Chrome browser.

 

Chrome does not seem to have an option to specify whether a print job is color or black and white.  Chrome is passing a "color" attribute when a job gets sent to a black/white print queue, and we get an error message when trying to release the print job.

 

We tried playing with the settings in the Pharos server, but we couldn't come up with the right settings to get this to work.

 

I wanted to know if anyone else has run into this issue and if there's a solution.

 

Thanks,

Dave

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