I am looking for some advice to help my customer who has Mobile Print 1.3.2 (on Uniprint 8.4 platform).
When forwarding an email with an attachment from an Android phone, the entire email is forward in an "Envelope" (see screenshot).
When opening the Envelope attachment, you can see the original email message and attachment.
The problem is Mobile Print is not able to process this message and excel file within the attachment.
Has anyone perhaps managed to find a solution to this problem?