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If you are using MobilePrint 1.3.x, check the size of the *.db files located under C:\ProgramData\PharosSystems\MobilePrint. The MP Workflow service requires increasing CPU when it's *.db files grow large.
The EventTrackingStore.db stores event details, which can include warnings and errors. If there is or was a repeated MP warning or error message, then this file will grow very large.
If this file is large or growing quickly
- Stop all of the MP services
- Delete EventTrackingStore.db
- Restart the MP services (in the following order)
- MP Configurator service
- MP Workflow service
- MP Worker service
- MP Authenticator service
- MP Website service
DO NOT delete IdCache.db. It stores the registered email addresses.
If this doesn't fix the issue, please enter a support ticket to have our team look closer into this.