3 Replies Latest reply on May 12, 2015 7:54 AM by cwilson@pharos.com

    Oce toner levels missing

    Richard Post Guide

      (This came in from a Beacon Fleet Manager customer)

       

      Device Scout configured to scan my devices. Konica Minolta bizHub machines and two Oce 3622 machines.

       

      No toner info is available for the Oce devices.

       

       

      All columns on the Beacon Fleet/Toner page say "Not available" for the Oce machines.

       

      There is other info (volume, meter etc) in Beacon for the Oce devices, just no toner info.

       

      Is this a limitation of Oce devices or of the Beacon software ?