AnsweredAssumed Answered

Zero Bytes Long

Question asked by Sarah Benkendorf on Apr 24, 2015
Latest reply on Apr 27, 2015 by Scott Olswold

Hi guys --


We had a customer come in reporting that they were charged for a print job that never printed.  When I looked under "Alerts" on Pharos Administrator, it said the spool file for the print job was zero byes long.  Have any of you ever encountered this before?