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age of devices

Question asked by Bill Kasper on Mar 31, 2015
Latest reply on Apr 1, 2015 by

we know the service start date of all our devices (and we only bring in new devices).  is there any way to substitute actual start dates into the fleet effective age, so we actually have a real piece of information, rather than something calculated on a dubious basis?  i say dubious because there's nothing to say in the equation "Total Life Count Meter / Target Monthly Volume (months)" that "target monthly volume (months)" is accurate.  in fact, i doubt it was ever intended to be used as a way of calculating age, since there's very little chance of a device pegging its target month after month...