I have data in all the other tabs. "inventory" shows the life count and mono counts I had set it for, but no data at all is showing in the 'meter' tab?
Do any of your columns have filters on them? A column with a filter has the white background behind the filter icon (as on the left below), while a column without does not (as on the right). If this is the case, just click the filter icon with the white background and then click Clear.
Please report back if this is still an issue after checking for filters. Thanks!
When did you deploy your device scout? If it was within 24 hours, I know it takes some time to populate all of the information. Generally the device scout only sends data once a day based on the time(s) you set for it. If it has been more than 24 hours since you deployed it, you may want to take a look at your firewall settings to be sure that the firewall isn't blocking the device scout.
Was there meter data available previously, or has the filed been empty since your ran the scout.
I deployed it 23 days ago and was getting data. I'm still getting good data in all the other tabs...only the meter has stopped.
Can you send me\post a screen capture of the empty column? Is the entire meter tab empty?
That's what I was wondering. I was hoping to see a screen capture to verify.
You were right.....the last 3 months tab was sorting (which I had removed before, I thought) was sorting and it caused the negative results.
cleared it and it is back to the
Thanks Carrie and John
Retrieving data ...