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We mostly use specific Xerox drivers in our mobileprint configuration. When we've had similar issues it's been related to the driver. Although we would prefer to use global\universal drivers for the sake of simplicity, oftentimes these "all-in-one " drivers have issues. In some cases they do not offer the full capability that a device specific driver does (i.e. not all options are available, such as 4 on 1, or print as image, etc.). Models used in areas that are printing using higher end applications such as Auto-cad, Illustrator, Photoshop, etc. have the Xerox specific driver associated with the model. Other areas that do more generic printing worked with the Global driver. Have you tried using the specific HP driver for the device(s)? Have you tried using the Postscript version of the driver?