Have an account with 39 MFPs managed by pharos blueprint. 35 MFPs are stateside, and 4 located in bangladore india. After a few late night remote sessions, we managed to get the MFPs configured for Pharos managment. All 4 show success when running the Imfp tool, but 1 of the mfps gives the following message when a user badges in
Application Error, A session is not established to the application Details: Getscreen Error
Your question is more suited to be handled as a support incident within our support team. I discovered that you already have a account for support incident creation and collaboration. I will open a support incident on your behalf and begin to address your issue through that system. Please look for an email from firstname.lastname@example.org to appear in your primary email address shortly.