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Error message

Question asked by Edwin Murphy-Johns on Mar 16, 2015
Latest reply on Mar 17, 2015 by

Have an account with 39 MFPs managed by pharos blueprint. 35 MFPs are stateside, and 4 located in bangladore india. After a few late night remote sessions, we managed to get the MFPs configured for Pharos managment. All 4 show success when running the Imfp tool, but 1 of the mfps gives the following message when a user badges in


Application Error, A session is not established to the application Details: Getscreen Error


Any ideas?