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Message on MFD when device loses contact with bank-How do I change that?

Question asked by Mark Robertson on Mar 10, 2015
Latest reply on Mar 10, 2015 by Jeff Geller

Hi Gang!

Our Canons will display a message when a card swipe is not able to connect to our card system.  It informs the patron to check with the Hokie Passport office if in continues. This was put in place to direct patrons with damaged cards to have them replaced.


Our Hokie Passport office has done a few updates in the last few weeks and was off line so that message was being displayed. and they received an avalanche of calls.


they have asked me to change that message and I can not for the life of me remember where to go to make that change


Anyone have a clue for me?